Chatbots and live chat technology can be used to qualify leads, overcome user friction and speed up customer resolution. They work best when they are specifically programmed to assist a user based on the page their browsing, the type of user and the stage of their purchase path.
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Chatbots and live chat technology can be used to qualify leads, overcome user friction and speed up customer resolution. They work best when they are specifically programmed to assist a user based on the page their browsing, the type of user and the stage of their purchase path.
A key component of social media community management is having a comment moderation policy and plan as part of your crisis communications strategy.
The Facebook Channel gives you all the tools you need to successfully sell and market across Facebook and Instagram. Discover new opportunities to help you scale and grow your business, and manage all your Facebook accounts and products from one place.
Join our webinar on 14 May to hear the latest insights, tactics and strategies on how to optimise your website and develop a solid plan for growth over the next 90 days.
Learn how the South Australian Tourism Commission (SATC) increased website traffic by 33% and leads to local tourism operators by 96% by utilising video.
The Gartner Symposium / ITexpo 2018 wrapped up on the 1st of November 2018 following 4 days of keynote presentations and thought leadership sessions.