Chatbots and live chat technology can be used to qualify leads, overcome user friction and speed up customer resolution. They work best when they are specifically programmed to assist a user based on the page their browsing, the type of user and the stage of their purchase path.
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Chatbots and live chat technology can be used to qualify leads, overcome user friction and speed up customer resolution. They work best when they are specifically programmed to assist a user based on the page their browsing, the type of user and the stage of their purchase path.
A prototype is an early draft of a design used to get rapid feedback on whether the intended design works well or needs to be updated in some areas.
Join our webinar on 14 May to hear the latest insights, tactics and strategies on how to optimise your website and develop a solid plan for growth over the next 90 days.
Every website owner wants to attract and do business with as many website visitors as possible. However, only a few take the steps necessary to ensure their website is accessible, can be used by everyone and is compliant with WCAG 2.1 Guidelines.
User stories are an informal, natural language description of one or more features of a software system. User stories are often written from the perspective of an end-user or user of a system.
Data visualisation is a graphical representation of information and data. UX Lead Rod explains the Data-Ink Ratio and what are the best practices.