Chatbots and live chat technology can be used to qualify leads, overcome user friction and speed up customer resolution. They work best when they are specifically programmed to assist a user based on the page their browsing, the type of user and the stage of their purchase path.
For COVID-19 updates, please go here
LATEST POSTS
Australia’s largest Government Technology event will bring together a high level, public sector focused audience with market leaders in ICT.
Join us Monday night at Speedwell HQ for the 1st Sitecore Brisbane Meetup of 2019.
Of all the elements in a website or app interface, the Call-to-Action (CTA) button is one of the most important to get right.
As a developer I’ve learned to tune down the tech-talk when talking to clients.
What do you think the risk would be in not implementing a User Experience (UX) process to design and build a website or app?
Learn the 6 critical success factors of outsourced agile delivery.